Before activation
If payment is confirmed but access has not been activated, contact support for verification.
Betty access is a digital service activated after payment confirmation.
If payment is confirmed but access has not been activated, contact support for verification.
Requests are reviewed individually based on activation time, service use and the reported issue.
For a confirmed technical issue, priority is restoring access or extending the affected period.
This policy does not limit mandatory rights under applicable law.
Go deeper where it matters, or try Betty directly in Telegram.